Because all of our jewelry is handmade, to order, we keep our production time posted on the website, so you know when you can expect your custom jewelry to ship. Because we know sometimes you need something last-minute, and we make everything in the order in which it was received, we also offer a rush processing upgrade.
When our production time is high, around busy holiday shopping times of the year, (2-3 weeks, for example) that means we have a very high number of orders, and we are working around the clock (with short breaks for sleep) to get these orders made and shipped as quickly as possible, without sacrificing quality.
Hand stamping is a meticulous and time consuming process, by which each letter, number or design is stamped with a steel punch, one at a time into metal with a hammer -quite different from traditional engraving! This process can't be sped up or done by machine.
We appreciate your patience when ordering our lovingly handmade products, and we promise you'll love the result!